Last updated: 16.10.2026

1. Who we are and what this document covers

The website werzalit.store is an online shop of Werzalit and Wermodin windowsills and worktops in Ukraine (the “Site”, “we”). This policy explains what personal data we collect, why, how we keep it and what rights you have. We process data in accordance with the personal data protection legislation of Ukraine.

2. What data we collect

Data you provide yourself in the order, contact and “Still have questions?” forms:

name;
phone number;
email address (if you gave one);
the content of the order (products, sizes, quantities) and your comment.

Data collected automatically: IP address, browser and device type, the pages you view and the time of the visit. It is collected by analytics services, see the cookies policy for details.

3. Why we use the data

to contact you, confirm and fulfil the order and arrange delivery;
to answer your question or a warranty and return claim;
to improve the Site: to see which pages are useful and to fix errors;
to comply with legal requirements.

We do not sell your data and do not use it for mailings without your consent.

4. Who we share data with

Only to those without whom an order cannot be fulfilled or the Site cannot work: delivery services (Nova Poshta, Ukrposhta) to ship the order; hosting and email providers to run the Site and process requests; analytics services (Google Analytics, Microsoft Clarity) in an anonymised form. We may disclose data to public authorities if the law requires it.

5. How long we keep data

We keep order data as long as needed to fulfil the order, the warranty obligations and legal requirements. Other data is kept as long as it is necessary for the purpose it was collected for. After that the data is deleted or anonymised.

6. Your rights

You may find out what data about you we process, ask us to correct or delete it, restrict the processing, withdraw your consent, and lodge a complaint with the Ukrainian Parliament Commissioner for Human Rights. To use your rights, write to us: [email protected].

7. Security

We take reasonable technical and organisational measures to protect data against loss and unauthorised access. The Site works over the secure HTTPS protocol. No system is fully secure, so we cannot guarantee absolute security of data transmission over the internet.

8. Changes and contacts

We may update this policy; the current version is always on this page and the update date is shown at the top. For questions about data processing write to [email protected] or call (063) 523-60-60. Address: Kyiv, Vernadskogo Blvd 26.